Delivery availability depends on your location and the products ordered. Enter your delivery address at checkout to view available options. Contact support@freshiva.in or 9992265789 if you need help with your location.
Delivery estimate
Estimated delivery: 3–7 working days. An estimate is not a guaranteed arrival date. If your order is delayed, contact us with your order number so we can help check its status.
Delivery charges
Free shipping applies to eligible orders above ₹999. Any applicable delivery charge is shown before ordering. Cash on Delivery availability: Available.
Address and order changes
Check your delivery address and contact number before placing an order. If you need to request a change, contact us promptly. We will confirm whether the change can be made before dispatch.
Order updates
Keep your order confirmation for reference. Where tracking information is available, use it to check delivery status. You can also contact us with your order number for help.
Delivery issues
If an order arrives damaged, leaking or incorrect, contact us with the order number and details. Transit-damage process: report within 48 hours of delivery with photos of the product and packaging; we will arrange a replacement or refund. Read our Returns and Refunds policy for further information.