Contact our team with your product or order question.
Products and ingredients
Browse our shop for Andhra pickles, podis, powders, honey and other available pantry products. The catalogue shows the products and pack options currently offered.
Yes. Browse Veg Pickles and Non-Veg Pickles separately. Check the product name and dietary information before ordering.
Check the ingredients and allergen information on the individual product page and pack. If you have a question about an ingredient, contact us before ordering.
The base oil is listed in each pickle’s ingredients. Pickle base oil: Groundnut oil. Check the individual product information because recipes may differ.
Shelf life varies by product. Check the product page and pack for manufacturing or packing dates, best-before or use-by information, and storage instructions.
Follow the storage instructions on the product label. Product-specific guidance, including any refrigeration requirement, appears on the product page and pack.
Orders and support
Estimated delivery: 3–7 working days. Delivery availability and any shipping charge are shown during checkout. See our Shipping and Delivery page for more information.
Free shipping is available on eligible orders above ₹999. Any applicable delivery charge is shown before you place the order.
The payment methods available for your order are displayed at checkout. Cash on Delivery: Available.
Check your order confirmation and My Account, if you ordered using an account. For help, contact support@freshiva.in or 9992265789 and include your order number.
Contact support@freshiva.in or 9992265789 with your order number and details of the issue. Transit-damage process: report within 48 hours of delivery with photos of the product and packaging; we will arrange a replacement or refund. See our Returns and Refunds page for further information.
Use our Contact page and select Bulk or Gifting. Include the products, quantity, delivery location and required date so our team can respond to your enquiry.
